2022 Employee Recognition Awards
(L to R) Shelly Rogers; Teri Hilfiker; Shaun Murray; Alex Ray; Matt Lefler; not pictured Theresa Noonan. (2/4/2023)
Since 2016, Enhanced Software Products, Inc. (ESP) has honored the service of its staff through the annual Employee Recognition Awards. Members of the ESP Team anonymously submit their thoughts on why an individual personally exhibits the principles and values of ESP. These awards are presented during a special recognition dinner.
2022 ESP Employee Recognition Awards
Outside the Box Thinker: Alex Ray
This person "thinks outside the box" when you are in a pickle or simply need a different viewpoint on a project. You may rely on this person for their ability to see a problem and have an uncanny ability to see a different solution. We rely on someone like this for their perspective.
“This person is smart as hell. In the box or out of the box this person will always find a solution to the most complex problems.”
“This person is continually rethinking the way we have "done" things and looking for the forward progress of ESP and the people. I appreciate the attention to research which ends in faster implementations and decisions. I appreciate this person and they are very valuable to us all.”
The Risk Taker: Theresa Noonan
As technology continues to evolve and the need to reach our customers becomes more paramount, we rely on solutions. This person is fearless enough to take themselves, a project, and/or their team in a new direction. We rely on this person for their calculated risk-taking and follow-through on a proposal of a direction. You know if this person is recommending a solution, you feel confident in their work/research leading up to that decision.
“This person is willing to punch to get things done and make things better for ESP and our Clients. They’re willing to take on any project, dissect the process, and make changes to make it better and easier for the next individual to take the a similar project”.
“This person has one thing in mind. Making processes and methods easier for all those around. Every time this person is the lead on a project, I know the process will be better when done. So valuable.”
Calm in the Eye of the Storm: Shelly Rogers
You may view this person as simply being the "glue" that holds a Team together. Work can be hectic and we need people around us that make us feel calm like everything is going to be fine. You should have comfort in knowing this person will bring a positive vibe to an internal or external situation. We rely on this person to bring a hectic environment into perspective.
“This person has a great understanding of the workings of FORZA, and also how Clients interact with it. When something has gone awry and uncertainty on impact is in the air, they can immediately determine what needs to be done. They always provide the Client perspective in the event of a storm and always helps the teams involved get to a conclusion or plan of action. Nice job”.
“We have had some pretty big things happen and when we need this person the most, they guide us through things that should be major crazy and make it seem smooth and calm. They do so much to communicate with all teams and guide everyone effortlessly”.
The Encouraging Word: Matt Lefler
This person recognizes strengths in others and lets them know when they are doing a great job. Building a positive communication structure in the office requires this action, when you think of "encouragement" - you should immediately be thinking of this person. Have you felt like your work with Staff or a Client is going unnoticed? This person recognizes that work and lets you know how they feel. This act of a kind word cannot be underestimated, we should all make a point to be a little more like this person.
“It is hard to write a few sentences about this person. This person does not always have a great day as they are responsible for a lot, however, this person is always complimentary. Over the past year or so it seems to be more directed which is nice because when you hear it means that much more.”
“I think this award is very special and one that has been chosen to be given out because this type of person is somewhat the glue of why people stay at any job. This person, for years, has always been there for encouragement and it is always nice to hear. I appreciate this person very much.”
Employee of the Year: Teri Hilfiker
To be considered, this person should exhibit on-the-job performance that fulfills the following criteria:
BUILD COMMUNITY - Promote a sense of community (within a workgroup, department, or client) by bringing groups/individuals together for a common purpose.
PROMOTE INCLUSIVITY - Welcomes and values diversity of opinions in discussions, demonstrates tolerance of others, considers accessibility, diversity, and inclusivity in aspects of job assignments, enhances the office climate, and adheres to respectful workplace expectations.
DEMONSTRATE LEADERSHIP QUALITIES - Provides ongoing high-quality performance, directs people to resources, sees work assignments from a big picture point-of-view, seeks to improve ESP operations, handles difficult situations and assignments well personifies dependability. [This criterion does not require management responsibilities, any employee who displays leadership skills meets this criterion.]
EXEMPLIFY VISION - Embodies the vision statement, purpose, and values to advance the priorities of his/her unit and department through the completion of work assignments, recognizes his/her role in achieving individual and team goals, motivated by ESPs pursuit of being "the most trusted and admired core processor in the industry".
At the end of the day, this person must be someone you look to emulate in some way shape or form. It could be their knowledge and the way they use it, to their ability to interact with staff/clients and make sure that ESP is better because of that interaction. You want a person like this leading the way in the future.
“Teri has brought a lot to ESP since coming back. Others gravitate to her work area due to her cheerful disposition and the positive attitude that she brings to work. She is always willing to take on a project and go the extra mile to make sure clients are taken care of and even more, that they feel special. She is always willing to help her peers while taking every opportunity she can to learn more. Employees and clients alike enjoy working with her. She is a true asset to ESP.”
“She does and amazing job putting things together for the staff as well as be the first person on the phone with our clients. With everything she does for ESP and the great job she does being the one to field calls and keep everyone on track. She need to be recognized for all her hard work and dedication.”