Cougar Joins Client Services

Spokane Valley, WA – October 6th, 2020 – ESP Client Services has brought on a Washington State University (WSU) graduate, Spenser Dalin, as a Client Services Representative (CSR).

If you didn’t know, ESP is predominantly staffed by proud Eastern Washington University (EWU) alumni. Our incredibly talented and well-educated bunch of Eagles welcomed the Cougar despite his choice of alma mater.

During his undergrad, Spenser worked as a manager in retail sales for a well-advertised national brand. In this capacity, he became very familiar with cash and credit transactions, off-balance drawers, and working with different retail systems – all items that CSRs assist with every day.

As most History majors at WSU do, Spenser started his own fraternity and served as its president for a one-year term. This experience gave the self-starter a crash course in personnel management and effective communication.

“This really helped my communication and teamwork and leadership skills grow… especially when a problem arises and we need a solution ASAP.”

– Spenser Dalin